HP Design Thinking Toolkit

Tools, activities and inspiration to help anyone at HP do Design Thinking.

I am new to Design Thinking

Beginner's guide

I am ready to get started

Tools & Activities

Design Thinking in action

Video from an HP design thinking workshop

A human-centred approach that puts your customers front and center in designing any product or service.

In 6 phases Design Thinking takes us from initial research to implementation through a series of human centred activities.

It's collaborative, as multidisciplinary teams  bring different perspectives to solve real challenges.

It'll get you the right answer by quickly testing your big assumptions and iterating potential solutions, Design Thinking brings clarity over what customers want and don't, long before 'launch'.

The phases of Design Thinking

Empathise

Define

Ideate

Test

Implement

Empathizing with customers to get a deep understanding of their needs and pain points

Analysing insights and aligning on initial  recommendations,  to prioritize what to start innovating against

Using our prioritized insights to create potential ideas and solutions to test

Turning ideas into concepts and prototypes to get feedback from real customers

Taking all our learnings from testing, deciding what to apply and measuring on-going impact

Iterate

Making small continuous changes as we test and learn, until we have greater confidence of what to implement and why

Find out more about each phase and explore activities.

Design thinking is here to help

Solve for the real problem
The Design Thinking process starts by identifying the real customer problem(s) to tackle.
Put customers first
Consistently getting their feedback to ensure we are building what they really need.
Align teams and stakeholders
Compelling customer insight and data create a single source of truth, empowering teams to back their direction.
Spark innovation
Easy to use tools and activities  help boost your team's creative thinking to make innovative solutions.

from a business perspective...

Design Thinking can deliver an ROI of

85

%

or greater.

Data source: Forrester

Design-driven companies outperform S&P by

228

%

over ten years.

IBM's Design Thinking Practice reduced time to market by

2x

over 3 years

Data source: Forrester

New to Design Thinking and not sure where to start?

Check out the beginners guide for lightweight theory, top tips and all you need to confidently run your first workshop.

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