Value Proposition

A statement that clearly explains the purpose of your service or product, who it's for, and what makes it unique. It is the value you display to your customers that you promise to deliver.

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Why should I use this?

From being able to clearly articulate who your product or service is for (so you can ‘target’ customers accordingly), to describing what your offer is (so people can decide if they want it or not) to differentiate it from the competition (so it stands out) - a value proposition is critical to designing and ‘selling’ your product or service.

When should I use this?

Once you have defined some initial personas (your customers) and have initial ideas for what the product or service will do, but haven’t articulated it clearly yet.

Instructions

Prep Time

30 min

Run Time

60 min

People

2 +

Who to involve

PM's, Product Designers, Researchers and stakeholders.

Step by step guide

Step 1

Define the customers that you are creating value for.

Step 2

Define which one of the customers’ problems you are trying to solve, the needs you are satisfying, or the jobs you are trying to help them get done. This should resonate with the customer to directly catch their attention as you promise to solve that pain point.

Step 3

Define how you are bringing that value to the customer. Display the bundle of products/services you are offering the customer to get their jobs done.

Step 4

Construct the value proposition statement. Add all the elements you identified in the previous steps to create a value proposition statement; We help {X} to {Y} by {Z}.

🚀 OUTCOME

  • Align with your team on the value you are aiming to create for your customers. Through identifying the value proposition, you’d be also able to understand how you differentiate yourself from the competition.

💡TIPS

  • Make the statement concise and written in as few words as possible for customer to clearly understand and grasp it.
  • Share the unique benefits of what makes the company / product stand out. Ex. Tesla shows its value not through selling electric vehicles rather its value revolves around sustainability.

Supporting resources

Workshop template

Value Proposition

Try it for yourself using the pre-made activity template.

Use the Miro template

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New to Miro?

Our templates have been created using Miro, a digital whiteboard tool. If you’re new to the tool you can check out this demo or reach out to a member of the design team for support.

Need support running an activity?

If you’d like help with planning or facilitation, reach out to one of HP’s design thinking experts and we’ll work to help understand the challenge and get you started.

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